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You may request changes to your policy by either calling our office (410-377-2111) during normal business hours or 24 hours a day, 7 days a week through email (click here for contacts). Please note that for a change to be effective, we MUST confirm the information with you in writing or over the phone. No coverage can be bound, changed or cancelled by leaving a voicemail, email or fax message. We will process your request within 24 business hours and send you a confirmation of the change.